OWNER AND OPERATING DIRECTOR
Melissa has fashioned Mosaix Group from her globe-trotting, client-pleasing, venue-taming experiences over the past few decades. Her strength is in her ability to string mosquito netting with one hand while fending off approaching iguanas, or any other situation resembling the impossible. She is equally at home steering the CEO of GE to his stadium seat, wrangling the Blues Brothers, and treading delicately with a nervous client who needs an impeccable event. Needless to say, her track record is simultaneously an inspiration and a warning to her intrepid staff. She bravely submits to the roles of mom to three rambunctious children and wife to one outstanding husband. Several times each week she gives back to her community (local and global) by pouring efforts into the local food banks, local schools and the Chamber of Commerce, among others.
Ema McFadden is Mosaix Group’s keel – the centerboard that keeps the team sailing straight. Ema’s superpower is knowing things, whether it’s what’s happening at each Mosaix Group event at any given time, or how to salsa dance. As a former performer in an Arabian Nights dinner show and an avid fly fisher, Ema is certain to have a very entertaining spin on things around her. She makes sure her colleagues have everything they need to get the job done, and has a strange knack for being in Asheville and Charlotte simultaneously. She enjoys the challenge each new day brings, and her professional motto is ‘Every Problem Has a Solution.’ In her downtime you can usually find Ema spending time with her kids, scratching items off her bucket list like climbing a water tower or visiting Prince Edward Island.
WEB REGISTRATION AND DATA MANAGER
Living in a tent village without running water or electricity during her stint as an outdoor educator prepared Sarah well for the challenges she faces daily at Mosaix Group. The queen of bad puns, weird trivia and team building, Sarah’s high energy has long been a highlight of staff meetings. Seamlessly blending an analytical mind for data with a creative eye for design, Mosaix Group’s resident jack-of-all-trades expertly utilizes her skillset to enhance every event she works on. Whether it’s a designing a custom team building program or building a complex event registration website, Sarah enjoys starting with a single idea and watching it become a reality, right along with her clients. When she isn’t building websites at Mosaix, Sarah spends her free time creating for herself: be that in her woodshop, in her homebrewing collection, in production of her podcast or in crafting the world’s greatest camping menu.
Jessica began as an intern for Mosaix Group and was quickly thrust into the trenches as an event coordinator. She is a wealth of knowledge on Mosaix history and entertaining anecdotes. These include the time some team building participants tried to bribe her to fix the competition so they would take first place, and the time she was tasked with hanging 700 slinkys from a venue ceiling for an 80’s themed event. As the child of not one, but two school teachers, this cheery but no-nonsense mid-westerner is now a skillful event operations manager, demanding accuracy and precision from herself and her team. With a background in public relations, she knows how to keep clients and colleagues focused on the big picture. Her professional motto is “if you understand the ‘why,’ you can endure almost any ‘how,’” which has proved an invaluable philosophy during her career at Mosaix Group.
Some people call me “Chicken” because, well, I kind of look like fried chicken. But, you can call me Nala. I have many important roles around the office including: Vice Pupper, Chief Executive Snoozer, and most importantly Chief Paw-ffice Stress Reliever. I attend Monday morning meetings and let everyone pet me and hold my paw for moral support…but that’s only for their benefit of course. I am still a puppy so I’m just one big, fluffy ball of energy. I love to go for walks and entertain Patsy Cline, another Paw-ffice Stress Reliever (though Patsy may see it more as harassment.) I love coming to work with my mom and I love my Mosaix family!
MEETING PLANNING SERVICES MANAGER
Susan started her event planning career very unceremoniously…1,500 miles from home, sleeping on a cot and bathing out of a bucket. Fast forward out of the mid 90s and a smooth transition from international development to corporate meeting planning, Susan has a long list of corporate and small business clients she’s proud to say she has supported. Her two core beliefs –excellent customer service and a collaborative team mentality –are the foundation of the experience she brings to Mosaix Group. Of course, she’s also skilled at budgeting, negotiating, logistics management, team management, vendor relations, and much more.
Molly began at Mosaix Group years ago as an eager, bright-eyed intern studying psychology and sociology at UNCA. Her colleagues quickly recognized her penchant for La Croix and vegetarian foodstuffs and used it to lure into full time employment. Despite the stress inherent in managing every detail for hundreds of corporate events, Molly’s attitude has remained positive. These days, she can usually be found calmly resolving an unexpected complication while smiling. Her favorite part of the job is hanging out with the office dogs, though she also enjoys working with her human colleagues to bring a client concept to life. When she isn’t crafting creative ways to solve problems, Molly spends her time going to movies, reading, enjoying the Asheville brewery scene, and trying to fulfill her dream to see a moose in real life.
Jenna is one of several former interns on the Mosaix team who proved too valuable to give up after a few months of free labor. Her childhood goal was to become a teacher, mainly because she wanted to grade papers, and to this day she possesses a distinct air of quiet authority that makes you want to stay on her good side. A native northerner, she refers to spaghetti as macaroni and enjoys watching the Giants play football. Her number one bucket list item is to visit the set of ‘Friends’ and she owns a cat named Fiona. Her versatile background in public relations, business, and hospitality is an ideal foundation for creating interactive, unforgettable experiences for corporate groups. She enjoys all the aspects that make her position unique, from the creativity and team work to the planning, and yes, spreadsheets.
Since beginning her epic journey as a Trip Director for Carlson Marketing Group, Melinda has worked with a veritable who’s-who of the Fortune 500, including Morgan Stanley, GE Capital, NBC, Chrysler and General Motors. She has served as the liaison to two US Presidents, two former Secretaries of State, a former British Prime Minister and numerous CEOs. Our guru in Greenville, Melinda has been the team’s right hand woman on many memorable Mosaix Group occasions, from a star studded Blues Brothers bash to the World Equestrian Games in 2018. Her professional motto is ‘Whatever you are, be a good one.’ and it’s a philosophy that has served her well during her time with a company where she’s worn many different hats. A proud alumna of Sweet Briar College in Virginia, Melinda has a background in environmental studies, anthropology, and biology. A former aspiring astronaut, Melinda puts her natural exploratory skills to good use when finding ways to help clients overcome impossible challenges. The one remaining continent that’s so far eluded her, Antarctica, is on her bucket list for a visit sometime soon with her husband.
With a Master of Library and Information Science (MLIS) with concentration in corporate information management, Emily can pull data from multiple sources and somehow make sense and beauty of it all. She primarily heads up Brandits, our promotional products division, though true to Mosaix Group style, she is also called upon frequently to help out any number of pressing needs, including event staffing, proofreading, decor wrangling, or cooler-hauling. She has an uncanny ability to laugh at all jokes, no matter how terrible, which makes her a hit with customers and coworkers alike. A Florida native, she has grown to love the mountains of WNC more than most natives, and can typically be found hiking, camping, or planning to think about thinking about possibly running a marathon.
Ryley is a highly motivated and results-driven meeting professional with 10 years of planning experience both nationally and internationally. Whether a small board meeting in Park City, or an exclusive incentive trip in Bora Bora, Ryley’s core focus has always been to elevate the customer experience. Her skills include strategic program development, vendor sourcing, contract negotiations, budgeting, and logistics management.
EVENT OPERATIONS MANAGER
In high school Ava had a habit of applying for the weirdest jobs the local classified ads could offer, and the resulting experiences provided a solid foundation for the weird, wonderful world of events. A Charlotte native with a long history in public relations and events, Ava is a master at wooing and wowing corporate groups with spectacular Queen City venues. Though she didn’t fulfill her childhood goal to become President of the United States (yet) Ava’s tenacity and strong affinity for puzzle solving make her ideally suited to wrangle millions of event details into submission. Most days, Ava sees her job as a giant game of Tetris, and she enjoys making each piece fit perfectly to ensure the finished product is flawless. When not solving challenging logistical puzzles, you’ll probably find her with a camera in her hand or at a ball field cheering for one or more of her active kiddos.
Kate has a background planning weddings, stylized social events, and festivals in Houston, Vermont, Savannah, and Charleston. She transitioned into corporate event planning upon relocating to Asheville in 2019, and has since realized her passion for destination management. She excels at managing logistics and anticipating complications, and loves producing programs that highlight the beauty and diversity of Western North Carolina. Outside the office, you can find Kate exploring Asheville and the surrounding mountain towns, hiking to a waterfall, visiting one of the many area breweries, or tubing the French Broad River.
JACK OF ALL TRADES
From transportation management to insurance, or water cooler duty to event load-in, Jim Murray assists in nearly every aspect of business at Mosaix Group, ready to provide support wherever needed. As the lone male among Mosaix Group event staff, his expertise as father of three makes him uniquely qualified to address every emergency and circumstance with tactical ease. Jim is a 18-year veteran of the IT industry, active in tennis, basketball, and the endurance sport of coaching his kids in various activities. He and Melissa have been married over 20 years and enjoy their busy mix of business and Asheville family life.
Gary our UPS Driver